Drip marketing, a commonly employed strategy in direct marketing[1], is designed to perpetually engage prospective customers. It encompasses the execution of automated tasks, such as dispatching emails, to potential clients at predetermined intervals. The low-cost efficiency of this method has made it a favorite, particularly in the realm of e-commerce. It is also applied in direct mail via personalized postal services and in social media through timed updates. Drip marketing is instrumental in generating, nurturing, and qualifying leads. It proves advantageous in extended sales cycles, specifically for high-ticket items, as it enables businesses to remain in the customer[2]’s consciousness without interrupting the sales journey. Nevertheless, it could potentially result in decreased response rates if follow-ups lack personal touch. Interestingly, the phrase ‘drip marketing’ originates from the farming technique of drip irrigation.
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Drip marketing is a communication strategy that sends, or "drips," a pre-written set of messages to customers or prospects over time. These messages often take the form of email marketing, although other media can also be used. Drip marketing is distinct from other database marketing in two ways: (1) the timing of the messages follow a pre-determined course; (2) the messages are dripped in a series applicable to a specific behavior or status of the recipient. It is also typically automated.