Customer to customer

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Customer^[1] to Customer (C2C) marketing, a business model that encourages trade among private individuals, has thrived with the emergence of the internet^[2]. This marketing approach has evolved from conventional platforms such as newspaper classifieds and auctions. Websites like eBay have been instrumental in proliferating C2C transactions globally, making profit through listing and transaction fees. The items exchanged in C2C transactions are typically varied and pre-owned, with sellers often seeking immediate profits. Despite its benefits, such as direct interaction between buyers and sellers, it also presents challenges like online fraud and the risk of identity theft. The influence of C2C marketing is evident in the transformation of traditional retail and the ascendancy of e-commerce platforms.

Terms definitions

1. ↑ Customer ( Customer ) The main keyword in this text is 'customer.' A customer refers to a person or entity that acquires goods or services from a company. They play a vital role in the business environment, establishing connections with companies via transactions. Customers may also be referred to as 'clients,' particularly when they obtain customized advice or solutions from a company. The term 'client' is derived from Latin, suggesting a tendency to lean or bend towards a company. Customers come in various forms - from final customers who directly purchase products or services, to industrial customers who integrate these products or services into their own offerings. These customers can hold different positions in relation to the business, such as being employers in construction endeavors. Companies often divide their customers into distinct groups, like business owners or final users, to better comprehend and cater to them. The comprehension and handling of customer relationships is a crucial field of research and application in business.

2. ↑ internet. The Internet, a global network of interconnected computer systems, utilizes standardized communication protocols, predominantly TCP/IP, to connect devices across the globe. The term 'Internet' has its roots in the 1849 term 'internetted' and was later adopted by the US War Department in 1945. The inception of the Internet can be traced back to the 1960s when computer scientists developed time-sharing systems, which eventually led to the creation of ARPANET in 1969. The Internet operates autonomously, without any central control, and the Internet Corporation for Assigned Names and Numbers (ICANN) manages its primary name spaces. It has revolutionized traditional communication methods and has seen an exponential growth, with the number of internet users growing by 20% to 50% every year. In 2019, more than half of the global population was using the Internet. The Internet protocol suite, comprising TCP/IP and four conceptual layers, directs internet packets to their intended destinations. Fundamental services such as email and Internet telephony function on the Internet. The World Wide Web, an extensive network of interconnected documents, serves as a crucial element of the Internet.

Customer to customer (Wikipedia)

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Customer to customer (C2C or consumer to consumer) markets provide a way to allow customers to interact with each other. Traditional markets require business to customer relationships, in which a customer goes to the business in order to purchase a product or service. In customer to customer markets, the business facilitates an environment where customers can sell goods or services to each other. Other types of markets include business to business (B2B) and business to customer (B2C).

Consumer to consumer (or citizen-to-citizen) electronic commerce involves the electronically facilitated transactions between consumers through some third party. A common example is an online auction, in which a consumer posts an item for sale and other consumers bid to purchase it; the third party generally charges a flat fee or commission. The sites are only intermediaries, just there to match consumers. They do not have to check quality of the products being offered.

Consumer to consumer (C2C) marketing is the creation of a product or service with the specific promotional strategy being for consumers to share that product or service with others as brand advocates based on the value of the product. The investment into conceptualising and developing a top-of-the-line product or service that consumers are actively looking for is equitable to a retail pre-launch product awareness marketing.

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