Digital Diplomacy, a contemporary methodology, leverages the internet[1] and numerous digital channels to address foreign policy concerns. It is adopted by a diverse array of entities such as state departments, embassies, diplomats, and even non-state actors. This method has seen a substantial rise in popularity, with nearly all United Nations member countries maintaining a diplomatic presence on social media platforms such as Twitter. Digital diplomacy is instrumental in shaping public opinion regarding foreign policy agendas and enabling collaborative efforts on diplomatic campaigns. Despite its advantages, it is not without its hurdles as it can occasionally trigger diplomatic dilemmas or propagate false information. Prominent figures in this arena include Jovan Kurbalija, Joshua Fouts, Carl Bildt, Davina Tham, and Tom Miles.
Digital diplomacy, also referred to as Digiplomacy and eDiplomacy (see below), has been defined as the use of the Internet and new information communication technologies to help achieve diplomatic objectives. However, other definitions have also been proposed. The definition focuses on the interplay between internet and diplomacy, ranging from Internet driven-changes in the environment in which diplomacy is conducted to the emergence of new topics on diplomatic agendas such as cybersecurity, privacy and more, along with the use of internet tools to practice diplomacy.
Platform-specific terms that have also evolved in this diplomacy category include Facebook diplomacy, Twitter diplomacy, and Google diplomacy.