Marketing communications, a complex concept, integrates various components and tactics to proficiently transmit a brand’s narrative to its intended market. It covers areas like advertising[2], branding, sales, campaigns, promotions, both offline and online, and prioritizes brand recognition and preference. The cost of a product or service can also serve as a means of communication. The procedure usually entails formulating a marketing strategy with distinct goals and action plans. Communication methods are customized to particular channels and demographics, incorporating both internal and external communications. Various communication models, such as one-to-many, many-to-one, one-to-one, and many-to-many are leveraged. The primary objective is to convince customers to make a purchase using strategies like storytelling and visual imagery. The advent of the internet[3] has steered communication trends towards social media channels and influencer marketing[1].
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Marketing communications (MC, marcom(s), marcomm(s) or just simply communications) refers to the use of different marketing channels and tools in combination. Marketing communication channels focus on how businesses communicate a message to its desired market, or the market in general. It is also in charge of the internal communications of the organization. Marketing communication tools include advertising, personal selling, direct marketing, sponsorship, communication, public relations, social media, customer journey and promotion.
MC are made up of the marketing mix which is made up of the 4 Ps: Price, Promotion, Place and Product, for a business selling goods, and made up of 7 Ps: Price, Promotion, Place, Product, People, Physical evidence and Process, for a service-based business.